.avif)
.avif)
Managed & Co-Managed IT Services for Auburn-Area Businesses.
From small offices to 100-user firms, we deliver reliable monthly IT plans tailored to your business. We can take over your IT entirely, or work alongside your in-house team.
Trusted by top Auburn & Skaneateles businesses
.avif)
Managed Monthly IT Plans That Fit How You Work
Whether you need full IT management or extra support for your internal staff, Extra Mile Tech delivers both—backed by a local team that responds fast and keeps systems running smoothly.
Flexible Engagement: Fully managed or co-managed—tailored to your needs.
Local & Responsive: Auburn technicians who answer fast & show-up onsite.
Proactive by Default: Monitoring, security, and long-term planning built in.
Two Flexible IT Plans:
Built To Suit Your Business
Whether you need a full IT department or added support for your staff, our local team has a plan that fits.
Fully-Managed IT: Get The In-House IT Experience
We handle everything end to end, and become your in-house IT department for one flat monthly fee.
Co-Managed IT: Augment Your Busy In-House Team
We back up your internal IT team with extra capacity, coverage, and advanced expertise.
Extra Mile Tech Support— Included In Every Plan
Speak directly with an Auburn technician who can start solving your issue right away—no call centers, no runaround.
Book A Consultation1) If There's An Issue—Start by Calling or Emailing Our Helpdesk
Every support request begins here—To get started, just contact our helpdesk through your preferred channel.
2) No Call Centers—Speak To One of Our Technicians in Minutes
No automated phone menus or complex forms. Speak directly with one of our technicians and start working towards a solution in minutes.
3) We Access Your Device Remotely To Start Fixing the Problem
Most issues are resolved within a few minutes once we connect. Our techs can diagnose, troubleshoot, & begin fixes without waiting for an onsite visit.
4) If Remote Fixes Don’t Work, We Visit On-Site
If an issue can’t be solved remotely, the same technician you’ve been working with will come to you—often the same day—to resolve it in person.
Beyond the Helpdesk—Additional Built-In Services On Our Plans
Managed or co-managed, every plan includes proactive tools and protections to keep your business secure, compliant, and running smoothly.
Our cybersecurity meets common insurance and contract requirements, keeping you covered hassle-free.
User accounts, migrations, and daily administration handled by our team so your staff can focus on work.
We keep your systems updated and catch issues early, so problems don’t turn into downtime or security issues.
Every client gets advanced protection by default—EDR, behavior monitoring, and patching included.
FAQs
Find answers to common questions about our managed and co-managed IT plans.
Yes. We regularly help clients fill out insurance and compliance applications, ensuring your IT and security details are completed accurately and hassle-free.
If it’s urgent, just call us — you won’t be stuck waiting. It’s extremely rare that someone has to wait even an hour for critical support. The vast majority of on-site visits happen same-day.
Yes. While many larger organizations prefer co-managed IT, we also provide fully-managed coverage for bigger firms that want to offload their IT entirely. We scale our services to match your size—whether you’re a small office or a larger operation.
Your monthly fee covers unlimited helpdesk support, proactive monitoring, security protections, and on-site service when needed. There are no hidden fees for essential IT support—it’s all built in.
Ready to Get Started? Let's Talk About Your IT.
Schedule a time to talk with our owner, Mike Davis. No pressure or obligations — just a conversation about your IT needs & how we can help.
.avif)